Last updated: 23 September 2026
Our 3 Day Money Back Guarantee
We would rather have a happy student than a reluctant sale. If you enrol in one of our recorded courses and find that it is not for you, or that the material is not clear to you, you can ask for a full refund, as long as both of the conditions below are met.
The two conditions
1. You contact us within 3 days, counting the day you get access
The day we email you your access details counts as Day 1. Your refund request must reach us before the end of Day 3 (11:59 PM Pakistan time).
Example: if you get access on Monday, Monday is Day 1, Tuesday is Day 2 and Wednesday is Day 3. Your request must reach us by 11:59 PM on Wednesday. A request that reaches us on Thursday or later will not be accepted.
The window starts from the day you receive access, not from the date of your payment. What counts is the time your message reaches us on WhatsApp or email.
2. You have not watched more than 20% of the course
Our course platform records your progress in every course. When you ask for a refund, we check your progress. If more than 20% of the course has been watched or completed, the refund will not be issued.
If you bought a bundle, this applies to every course in the bundle. If more than 20% of any course in your bundle has been watched or completed, the bundle is not eligible for a refund.
Why these conditions exist
The guarantee is there so you can see whether a course is right for you before you commit to it. It is not meant for watching a full course and then asking for the money back. Three days and 20% of the course is more than enough to judge the teaching style, the quality and whether the content makes sense to you.
What is covered
The guarantee covers recorded course purchases: a single course, or any of our course bundles. If both conditions are met, you get the full amount you paid back, not a partial or prorated amount, and you do not have to argue your case.
What is not covered
Requests that reach us after Day 3 are not covered. Purchases where more than 20% of any purchased course has been watched or completed are not covered. Our premium Discord trading community is a separate monthly membership rather than a course purchase, so it is not covered by this guarantee. If you want to stop that membership, simply do not renew it for the following month. The Alite Trading Pro live batch has its own refund terms, which are shown on its page.
How to request a refund
Message us on WhatsApp at +92 300 0246369 or email info@aliteclub.com from the same email address you enrolled with. Tell us which course you bought and that you would like a refund. We will check your access date and your course progress, then confirm whether your request is eligible.
How the money is returned
Because payments reach us by bank transfer, refunds go back the same way. We will ask you for the bank account details you want the money sent to. Refunds are normally processed within 3 to 5 working days of your request being confirmed, though the time it takes to appear in your account depends on your bank.
After a refund
Once a refund is issued, your access to the course and to the private student community for that course ends. You are welcome to enrol again later at whatever price is current at that time.
Questions
If you are unsure whether your situation is covered, just ask us before you buy. We would much rather answer honestly upfront than take money from someone the course is not right for.
Email: info@aliteclub.com
WhatsApp: +92 300 0246369
Alite Club, Karachi, Pakistan